If you’re traveling with your family, we can also extend protection to them. It’s not unusual for spouses or children to be targeted for kidnapping to put pressure on the high-profile individual. One mistake people often make is failing to provide enough security to protect all members of the traveling party, but Infortal makes certain everyone is safe. We can also provide protection for family members who remain at home in case someone tries to take advantage of them.

FAQs Archive - Infortal Worldwide

Q: What will happen in the event of an emergency?

Should something happen to the individual while traveling, our team will let us know as soon as possible. We then reach out to the provided contacts at the company and in the individual’s family. Once we have done this, we can provide counsel for the company’s leadership and media relations on how to handle the situation.

Q: Do we need Kidnap & Ransom (K&R) insurance?

We always recommend companies and individuals have this specific insurance in the event of a kidnapping or ransom situation. Having this insurance adds another layer of protection in the event an individual is kidnapped.

Q: What about traveling to multiple locations?

We assess every stop on the itinerary for risks, regardless of what country it is. This includes layovers at airports and countries the individual will pass through while on the train. Security is provided for every step of the way.

Q: What about traveling for personal reasons?

While executive travel protection is often done for business purposes, high-worth or high-profile individuals may also want to hire protection when traveling for personal reasons. Infortal can provide protection for both.

Q: What type of security is needed where we’re traveling to?

This depends on the country, of course, and what the current situation in that country is. Some countries such as Mexico have a history of drug cartel kidnappings. Others, such as Latin America and Russia often have unsavory individuals and organizations who will take advantage of lone travelers. We will consider the reason for the travel, the location within the country, the individuals traveling, and their itinerary when determining the right type of protection.

Q: Why not use security guards/patrol guards vs armed protective specialists?

Security guards are typically not trained in dealing with threats of violence. They may not have the correct equipment or skillset needed to diffuse the situation. In most states unarmed patrol guards may only be permitted to “Observe and Report” to the local police. Armed protective specialists do have the training and ability to intervene, and they can often deescalate the situation so no one is injured.

Q: What are our responsibilities as an employer to their family members? Should we get their parents/partner involved?

This is another question that has no definite answer because it depends on the person and the situation. A threat risk assessment will help determine if the person’s family or spouse should be contacted.

Q: Do we need counseling for the employees?

Counseling is often very helpful for those who have been threatened, stalked, or harmed during a violent episode. Even those who were not directly impacted by the threats may be affected in some way.

Q: Should we close for the day? If so, when can we have our employees come back to work?

Again, this is a question that is difficult to answer because it can vary from situation to situation. In some cases, closing the office is the correct thing to do. In cases where a bomb threat has been called in, the building would need to be evacuated immediately and the police called.