Any time a threat is made, your employees and customers are potentially at risk. The company as a whole is also at risk. If you fail to respond to the threat and someone is harmed or killed, it leaves you with serious reputation damage, and very likely open to legal action.

FAQs Archive - Page 2 of 2 - Infortal Worldwide

Q: How likely are they to harm someone?

Without a threat risk assessment, this is a difficult question to answer. If the threat is genuine, it’s very likely someone could get hurt. However, if it’s more of an indirect call for help, it may or may not become serious. Without an assessment of the situation, though, it’s impossible to tell.

Q: Is the person just blowing off steam? Do you think this is just bizarre behavior?

Without a threat risk assessment, it can be very hard to tell if someone is just having a bad day and blowing off steam or if they are making serious threats. Sometimes behavior that is out of the ordinary is caused by a lack of mental health assessment, or lack of medication or other medical condition. Always assume the threat is serious until the situation can be assessed.

Q: How can we protect our staff?

The best way to protect your staff is to take every reported threat seriously and have a professional threat risk assessment done. Dismissing a report or failing to fully address it can result in employees being hurt.

Q: Should we be worried? What should we do?

When an employee reports that they’re being threatened, it is a cause for concern. You should immediately take steps to protect that employee and reach out to Infortal to discuss a threat risk assessment.

Q: Should we call the police?

Yes. Always make the police aware of the threat and file a police report. This will let the police know that there is a potentially violent situation and how to respond in the event of an emergency. For example, without a prior warning, they may only send a squad car, but if they know there’s a potentially violent situation brewing, they may send more personnel or a tactical team.

Q: Is this situation serious?

Any situation where someone is threatening another person needs to be taken seriously. Because inaction could result in someone being harmed or even killed, every threat situation must be taken seriously.

Are we at risk?

How likely are they to harm someone?

Is the person just blowing off steam? Do you think this is just bizarre behavior?

How can we protect our staff?

Should we be worried? What should we do?

Should we call the police?

Is this situation serious?