Frequently Asked Questions (FAQs)

A background screening program can be started immediately upon signing Infortal’s Contract and Proposal. Contact us now for more information.

Compliance with FCRA is a multi-step process.  When you become a client, Infortal will assist you in developing the forms for review with your legal counsel and enable you to comply easily. Contact us to help you get started.

Yes, your candidates need to sign a release form to comply with federal and state laws for pre-employment screening background checks. There are e-signatures throughout our SaaS platform, making it the signing process easier for candidates.

After becoming a new client, you will be able to send a quick invite by email for your candidates to login to our secure platform. Infortal will ask for a signed FCRA Disclosure form and the applicant’s resume (if they have a resume).  These can all be provided by your candidate when they login to our secure platform. We make the process easy for you as well as your candidates.

Yes, we can assist you in developing HR policies. We can also assist with the development of Hire/ No Hire guidelines for rapid implementation which should be reviewed with your legal counsel prior to implementation.

Yes. We use a highly secure enterprise SaaS platform that integrates with over 35 HRIS /ATS platforms.  See our list of integration partners here.

Yes, updates and reports can be accessed on a 24/7/365 basis. Once you have an assigned password, you can access the data through our secure platform at any time.

Yes, updates and reports can be accessed on a 24/7/365 basis. Once you have an assigned password, you can access the data through our secure platform at any time.

Infortal is the only company in the background checking industry to offer this double guarantee:

  • 100% Infortal guarantees that the information provided is reported 100% accurately from the source.
  • 100% We also provide a 100% guarantee that we have the correct identity of your candidate (not someone else of the same name).

Zero.  We are one of the very few background checking companies nationwide that have no false positives or false negative results.

Negligent hiring is a when an employer knows or should have known, that an employee who has been hired has a prior history of conduct which may expose other employees to harm; especially when the employee had a criminal record which the employer failed to investigate.

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