Frequently Asked Questions

How quickly can I start a Pre-employment Background Screening Program?

A background screening program can be started immediately upon signing Infortal’s Contract and Proposal. Contact us now for more information.

How do I comply with the Fair Credit Reporting Act (FCRA)?

Compliance with FCRA is a multi-step process. When you become a client, Infortal will assist you in developing the forms for review with your legal counsel and enable you to comply easily. Contact us to help you get started.

Do I need to obtain a signed release from prospective employment candidates?

Yes, your candidates need to sign a release form to comply with federal and state laws for pre-employment screening background checks. There are e-signatures throughout our SaaS platform, making it the signing process easier for candidates.

What candidate information do I need to send to Infortal?

After becoming a new client, you will be able to send a quick invite by email for your candidates to login to our secure platform. Infortal will ask for a signed FCRA Disclosure form and the applicant’s resume (if they have a resume). These can all be provided by your candidate when they login to our secure platform. We make the process easy for you as well as your candidates.

Can Infortal assist my company with developing Human Resources policies?

Yes, we can assist you in developing HR policies. We can also assist with the development of Hire/ No Hire guidelines for rapid implementation which should be reviewed with your legal counsel prior to implementation.

Do you have a SaaS Platform? Do you offer integration with HRIS systems?

Yes. We use a highly secure enterprise SaaS platform that integrates with over 35 HRIS /ATS platforms. See our list of integration partners here.

Can Infortal assist us in other areas other than employment screening?

Yes, we have many service offerings including:

Can I access updates and reports on the SaaS system whenever I want to?

Yes, updates and reports can be accessed on a 24/7/365 basis. Once you have an assigned password, you can access the data through our secure platform at any time.

Will I receive e-mail alerts or notifications from the SaaS system?

Yes, updates and reports can be accessed on a 24/7/365 basis. Once you have an assigned password, you can access the data through our secure platform at any time.

How do I know that the information is accurate on background checks?

Infortal is the only company in the background checking industry to offer this double guarantee:

100% Infortal guarantees that the information provided is reported 100% accurately from the source.
100% We also provide a 100% guarantee that we have the correct identity of your candidate (not someone else of the same name).

How many false positives and false negatives do you find?

Zero. We are one of the very few background checking companies nationwide that have no false positives or false negative results.

What is negligent hiring/ negligent retention?

Negligent hiring is a when an employer knows or should have known, that an employee who has been hired has a prior history of conduct which may expose other employees to harm; especially when the employee had a criminal record which the employer failed to investigate.

Our team is available to assist

CLE Accredited Courses

Infortal’s Continuing Legal Education (CLE) courses are designed to equip executives, attorneys and risk managers with strategic insights to navigate the complex landscape of geopolitical risk. We cover topics such as international sanctions, regulatory risks, corporate espionage, AML, global warfare, anti-terrorist financing and corruption.

We can help you make informed decisions and mitigate potential risks for your business.

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